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From the Web[master]
by Tom Klem (TheWiz)
Las Vegas, NV USA
You may be wondering, if you are playing in the STC Open 2006, how we deal
with the self reporting forms and also the problem reports. I thought I would
share with you a couple of programs which the volunteers have provided in
order to make it just a little easier to track down who dunnit type's of
issues.
The first program we have is what is known among data processing
programmers as a data view. It simply uses a short php script to collect
all the information in a table which pertains to this or that round, this
or that section, and display it in a first in, last out by date format. One
of those reports looks sort of like this (abbreviated to save space):
TDS Self Report Usage View for Round 4
| Member |
Section |
Choice |
TimeStamp |
| RAMESHB.ICC |
WICC_Open |
B:3 3 - Black Won |
Tue 28Mar2006 22:49:52 |
| VAPOR.ICC |
WICC_Open |
B:3 3 - Black Won |
Tue 28Mar2006 21:46:00 |
| BRET.USCL |
WUSCL_Open |
B:8 3 - Black Won |
Tue 28Mar2006 19:53:04 |
| JGRFILHO.FICS |
WFICS_Rsrv |
B:8 3 - Black Won |
Thu 23Mar2006 09:00:32 |
| Admin Entries |
| ADMIN.STC |
WICC_Open |
B:17 Board was deleted |
Wed 22Mar2006 22:52:07 |
| ADMIN.STC |
WICC_Open |
B:17 1/2 Point BYE |
Wed 22Mar2006 22:50:59 |
As you can see for yourself, the information is handily laid out to make it
easy for your Tournament Directors (RoZa and thewiz) to make sense out of
the "he said, she said" issues which come up from time to time.
Believe it or not, we have had to rely on this report a number of times
to resolve questions from players. Sometimes they won their game and
didn't report anything (for who knows what reason), and so therefore
there was no entry in this key report. Absence, in this case, does not
make the heart grwo fonder. However, having this report does help to sort
out the questions. Questions like, "Why was I forfeited?" "I won my game
but I didn't get a pairing this round. Why is that?"
Well, now you know how we ultimately figure out what happened on those
types of issues.
Now we come to the all important Problem Reporting system with which
some of you are now familiar. When we get a problem report, or even if
we do not, an entry is made into another special table in our database
which allows us to actually see every problem for every section again
arranged by descending date order.
That report sort of looks like this:
TDS Arbiter Problem View for Round 4
| Member |
Section |
Problem |
TimeStamp |
| ETWOEFOUR.ICC |
WICC_Open |
B:7
Had agreed to play Insanity at 8 PM ICC time on Monday, 3/27, but I
ended up at the emergency room with severe back spasms. Insanity had
origionally said he was available on Tuesday (today) so I sent an email
and an ICC message requesting that we change the time today, and I
explained the situation with the ER visit. Insanity replied that he had
requested a forfeiture against me. First, I am requesting that we be
allowed to play. Second, I don't want to be removed from the
tournament. Thanks! |
Tue 28Mar2006 21:51:38 |
| WEKABIRD.FICS |
WFICS_Rsrv |
B:10 No Submit |
Sat 25Mar2006 15:33:00 |
| WEKABIRD.FICS |
WFICS_Rsrv |
B:10 No Submit |
Sat 25Mar2006 15:30:31 |
| A-RU.ICC |
WICC_Open |
B:6
I tried to send a second message to my opponent this morning, and the
automatic mail feature does not seem to be working (the new window that
opens just shows my inbox rather than the screen to compose a message).
Can I find contact info for my opponent somewhere? Thanks. |
Thu 23Mar2006 06:13:25 |
| WELSHBLITZER.FICS |
WFICS_Rsrv |
B:8 i've sent email to say that i had dropped out,due to finishing with fics server.
i regret that this email seems to have been too late to stop my name going in draw.email was sent 06.51 server time on 22/03/06. |
Wed 22Mar2006 21:11:52 |
As you can see, all of the links are hot (please don't send any emails to
our members), which gives the TDs the opportunity to right away inquire via
the email, what the problem is, beyond the report itself, and what is to be
done about it.
Obviously, this is a "squeaky wheel --- gets the grease" system, where
those who communicate do alot better than those who do not.
As you can also see, we can see if a player clicked on the problem
report link in the self reporting form, but then failed to send in a
problem report. That's what the "no submit" entries are all about.
While we probably haven't thought of everything, the volunteers and I
have worked very hard to make running one of these online tournaments
both enjoyable for you the players, and we the downtrodden (TDs and
Arbiters).
Years ago in primary flight, I had an instructor who drilled into
my head the three C's of aviation. When in trouble, we were told,
climb, confess and communicate. Brothers and fellow STCrs, please
follow that instruction.
- Climb to the top of your section!!!
- Confess to us when you are wrong!!
- Communicate via the problem report when you need help!!
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